TOURING EXPERIENCE
February 2013 - Bonnie Raitt
Present Assistant Tour Manager/Personal Assistant to Artist
Advance catering/hospitality and manage backstage meet and greets.
Set up and break down dressing room and attend to artists' needs.
Assist Tour Manager and Production Manager with on-site logistics.
Coordinate merchandise, when needed.
Help artist with various personal chores when off the road.
March 2020 - Ben Harper
Sept 2021 Tour Manager
Advanced logistics for shows and all aspects of travel, working closely with a travel agent.
Settled with venues and kept accurate financial records for all tour incomes and expenses.
Arranged daily schedules, organized guest lists and managed hospitality needs.
Worked with both the full band of The Innocent Criminals and Ben Harper solo shows.
March - Nov The California Honeydrops
2019 & June Tour Manager
2021 Advanced logistics for shows and all aspects of travel, including tour bus travel.
Settled with venues and kept accurate financial records for all tour incomes and expenses.
Arranged daily schedules, organized guest lists and managed hospitality needs.
Liaised between the artists, their manager, and fans.
Oct 2017 - Ani DiFranco
Feb 2018 Tour Manager
Advanced logistics for shows and all aspects of travel, including tour bus travel.
Settled with venues and kept accurate financial records for all tour incomes and expenses.
Arranged daily schedules, organized guest lists and managed hospitality needs.
Liaised between the artist, her managers, booking agent, publicists and fans.
June 2015 - Amos Lee
July 2015 Touring Production Assistant
Advanced catering/hospitality and hotels, including special requests.
Supervised local Runners – focusing on artist transportation and bus stock needs.
Managed guest list, including special seating and access requests.
Assisted Tour Manager and Production Manager with tour logistics.
Feb - May 2014 & Elephant Revival
Sept – Nov 2015 Tour Manager
Advanced all logistics; including hotels, travel and transportation.
Settled with venues and kept accurate financial records for all tour incomes and expenses.
Arranged daily schedules, coordinated merchandise sales, organized guest lists and managed hospitality needs.
June 2012 - Mavis Staples
January 2013 Tour Manager
Advanced logistics with venues and arranged daily schedules for artists.
Safely transferred artist between gigs and assisted with personal requests.
Coordinated merchandise sales, organized guest lists and managed hospitality needs.
Liaised between the artist, her managers, venue production, Bonnie Raitt's crew and fans.
April 2011 – DJ Shpongle
June 2011 Tour Manager
Advanced logistics with venues, arranged daily schedules for artist/crew and managed bus driver and bus travel.
Coordinated merchandise sales, organized guest lists and orchestrated hospitality and lodging needs.
Settled with venues and kept accurate financial records for all tour incomes and expenses.
Liaised between the artist, his managers, booking agent, publicists and fans.
October 2004 – Hot Buttered Rum
July 2008 Tour Manager
Advanced logistics with venues, organized daily schedules for band and managed bus and flight travel.
Coordinated merchandise sales and represented band at performances.
Settled with venues and kept accurate financial records for all tour expenses and incomes.
Liaised between the band, their managers, booking agent, publicist and fans.
EVENT PRODUCTION EXPERIENCE
April 2000 – High Sierra Music, Inc.
July 2022 Berkeley, CA
Backstage Manager; Artist Relations Manager & Accounting
July 2000, 2001, 2002, 2003, 2004, 2010, 2011, 2012 & 2016 & 2019 & 2022 – High Sierra Music Festival
August 2000 & 2002 – Berkshire Mountain Music Festival
September 2002, 2003 & 2004 – Blue Ridge Harvest Fest
September 2002 – Salmonfest
Accountant – Responsible for bookkeeping, counting currency, reconciling receipts and settling with artists.
Backstage Manager – Ran on-site production office, coordinated lodging & meals for staff and artists and managed access
needs.
Artist Relations Manager – Responsible for managing a crew of volunteers and coordinating check-in and logistics of artists’
needs, both pre-festival and on-site.
Designed ambiance of backstage hospitality area and catered to the comfort and safety needs of artists, staff and patrons.
Established The High Sierra Foundation, a non-profit arm of the company. Organized and publicized the inaugural fundraising benefit concert, raising over $2,000.
Managed office operations, which included multi-task problem solving, while providing informative customer service.
Reviewed and redlined artist contracts.
Daily email and phone contact with vendors, artists’ representatives and special projects.
Coordinated and wrote press releases, as well as other promotional flyering.
Organized and fulfilled advanced ticket mail order sales and on-site box office sales.
Proficient in computer office applications (Excel, Filemaker Pro and Word software)
October Hangtown Halloween Ball
2011, 2014 Placerville, CA
2017 & 2021 Artist Relations Manager; Festival Accountant; Box Office
Advanced artists’ needs and coordinated all aspects of artists’ care on-site, including lodging, transport, hospitality, meals and settling.
Managed a crew of volunteers for hospitality and transport needs.
Kept an accurate accounting and detailed records of all cash paid out and received.
Settled and kept track of artist payments, including state tax requirements.
August 2008, Outside Lands Festival
2011, 2012, San Francisco
2013, 2014 Assistant VIP Coordinator; Wine Lands Volunteer Coordinator; Sponsorship Coordinator; Site Ops for Ultra VIP
& 2021 Set up of the VIP backstage area before the event.
Coordinated wrist banding stations and dealt with any issues that arose around access.
Checked in and managed volunteers for Wine Lands.
Assisted Sponsors with their on-site activations for load-in, show days and load-out.
October Ghost Ship Festival
2014 San Francisco, CA
Main Stage Artist Coordinator
Advanced all transportation and hospitality requirements for artists and fulfilled these requests.
Decorated, supplied and maintained backstage hospitality areas.
December Snow Globe Festival
2013 South Lake Tahoe, CA
Transportation Manager
Advanced with artists’ management around transportation needs and coordinated a complex system for fulfilling those needs.
Managed and scheduled a crew of employee drivers.
April 2012 Safari Program for CID at Coachella
Indio, CA
Transportation Manager
Created systems and documents for all aspects of the transportation needs of the program, including golf cart concierge
service, off-site runners and escort vehicles.
Scheduled and managed all employee drivers for the Safari program.
December Sea of Dreams NYE Event
2008 & 2011 San Francisco, CA
Artist Transportation Coordinator
Advanced all ground transportation requirements with artists.
Managed a staff of two drivers for three days to fulfill transportation needs.
June 2011 Bonnaroo Music Festival
Silent Auction Coordinator
Assisted with setting up, organizing, and breaking down Silent Auction items in tent at festival.
Tracked down and obtained autographs from artists on silent auction items in order to increase their bidding value.
July 2010 All Shook Up Music Festival
San Francisco, CA
Artist Transportation Coordinator
Advanced all ground transportation requirements with artists and fulfilled transportation needs.
October 2008 Bioneers Conference
San Rafael, CA
Assistant Vendor Coordinator
Checked in vendors and dealt with situations as they arose during the event.
January 2004 Kokua Festival
& April 2005 Oahu, HI & Maui, HI
Production Assistant
Managed on-site production office, including organization of radios, coordination of runners and immediate problem solving.
January 2005 Jam Cruise
Ft. Lauderdale, FL
Green Team Member
Solicited Green Sponsors to participate in the cruise and donate products.
Assisted in set-up and execution of successful on-board Silent Auction to benefit non-profits and the Greening Program.
Prepared environmental fact-sheets for on-board patron educational component.
Helped with the coordination of loading on artists and crews.
September 2004 Bumbershoot Arts & Music Festival
Seattle, WA
Stage Manager
Supervised daily schedule of artists, including coordinating load-in and load-out.
Decorated backstage area and administered to the hospitality needs of the artists.
July 2004 Baja Bash
La Jolla Indian Reservation San Diego County, CA
Operations Manager
Offered advice, analysis and feedback during pre-production for the proper organization of the festival.
Coordinated areas of backstage hospitality and on-site vendor sales.
Solved problems as they arose and searched out and fixed organizational trouble spots.
Prepared follow-up report of areas for improvement.
May 2004 Joshua Tree Music Festival
Joshua Tree, CA
Production Coordinator
Set-up production office and organized box office, including managing volunteers.
Coordinated hospitality for artists and crews.
February 2001 – Dr. Fun Productions
Present Oakland, CA
Founder
Organize and execute intimate house concerts for singer-songwriters on tour.
Design publicity materials and publicize concerts through posters, e-mails and social networking.
Create a safe and comfortable space for both artists and patrons for the ultimate enjoyable musical experience.
Assist with decorations and general ambiance at various music events throughout the Bay Area.
December 1999 – Peak Experience Productions
August 2003 Portland, OR
Production Assistant
December 1999 & 2002 – String Cheese Incident New Year’s Runs
August 2001 & 2003 – String Cheese Incident Summer Camp
Head of Backstage Hospitality – Responsible for managing a crew of volunteers and coordinating decorations, food, drink
and comfort needs of artists and their crews throughout 3-day camping festival.
Responsible for checking-in staff & artists each day and solving credential problems.
Helped plan and implement the Millennium celebration, complete with floats and interactive rituals.
September 2001 Earthdance International
Bay Area, CA
Hospitality Coordinator
Established credential system, checked-in vendors & artists and oriented them to the festival site.
Decorated and organized backstage hospitality area and attended to the numerous needs of artists and staff throughout
3-day camping festival.
OTHER RELEVANT EXPERIENCE
November 2013 – T Sisters
June 2015 Oakland, CA
Artist Manager
Assisted artist in booking and coordinating gigs.
Developed long-term strategies for growing artist.
Supported artist in all aspects of day-to-day operations and promotion.
November Innerstellar Yoga and Pilates Studio
2011 - Berkeley, CA
Present Front Desk Staff
Chosen as a staff member by new studio owner for outstanding skills and attitude.
Perform daily chores, check-in students, book individual appointments and execute retail sales.
Proficient with Mind Body On-line software and reconcile cash drawer each shift.
October 2008 – Q Tonic
April 2011 Brooklyn, NY
West Coast Sales Rep.
Developed and cultivated leads using multiple sources, including cold calling.
Managed relationships with accounts, distributors and prospects from San Diego to Vancouver.
Managed staff for in-store demos, attended trade shows and other promotional events.
Created weekly sales reports and other pertinent reports for home office.
April 2000 – Putumayo Record Label
July 2000 Berkeley, CA
Tour and Event Planning Intern
Aided in coordination of cross-country and international tours for label artists, including collaborating with venues on advance
publicity and up-dating daily tourbooks.
Researched and developed special report on promoting and increasing Putumayo’s exposure at world music festivals and
other outdoor events.
August 1999 – Iris Center, Genesis Program
April 2000 San Francisco, CA
Therapist
Provided individual and group counseling in an outpatient setting to low-income women who were dually or triply diagnosed.
Facilitated group processes on such topics as self-esteem, anger management, relapse prevention and spirituality.
Performed through assessments upon intake and coordinated care, including advocacy and community referrals.
Maintained client files, including process notes, treatment plans and mandated paperwork.
April 1997 – Tenderloin Housing Clinic
July 1999 San Francisco, CA
Mental Health Case Manager, Supervisor
Supervised case managers on file maintenance and outreach coordination.
Provided intensive case management and counseling to a caseload of 25 low-income clients, who lived in single room
occupancy hotels in the Tenderloin area.
Performed outreach and follow-up services directly in the community.
Major focus on prevention of homelessness, referrals to appropriate services and benefits advocacy. Maintained complete
files on clients, including extensive case notes, a service plan, and mandated paperwork.
EDUCATION
Williams College, Williamstown, MA
Bachelors of Arts degree in Psychology. 3.50 GPA in major. Dean’s list.
UC Berkeley, School of Social Welfare, Berkeley, CA
Masters of Social Work. Mental Health Specialization in Families, Individuals and Groups.
McKinnon School of Massage, Oakland, CA
100-hour program for Swedish massage to become a CMT
